Note: This task can only be performed by dealership account administrators or goIDit personnel.

User accounts can only be edited or removed using our web portal:

In your browser (Google Chrome or Microsoft Edge are preferred) visit and log in with your account. You can also get there from our website via the Portal button:

Next, click on Settings at the top right of the webpage in the navigation bar:

From the settings page select the Users option:

The page that appears provides a summary of all existing users.

To edit a user, select the Edit button (pencil icon) to the left of the User’s information. Edit any desired user account details and then press “Save User”.

If you have permissions to delete a user, select the Delete button (trash icon) to the right of the User’s information.

Warning: Deleting a user’s account is immediate and cannot be undone. A new user would have to be created to restore that user’s access. Deleting an account also deletes any stored user preferences.